Blog

What’s the Real Cost of Training?

What’s the Real Cost of Training?

Will the person still be here next month? I want you to think about the real cost of training a water tech. Has it really sunk in? I’ve had years of experience with water damage. I’ve trained a lot of water techs. I’ve had a lot of workers quit. When that happens,...

Restoration Tech Tips: Pro2 VS Ricoh Theta V

Restoration Tech Tips: Pro2 VS Ricoh Theta V

https://www.youtube.com/watch?v=7kuaONotl9o What is happening interwebs? Andy McCabe of Claims Delegates.  I recently got a question on my YouTube feed. I thought I'd answer it right here. The other day I did a Matterport scan of a property and there was a couple...

Why Pay For Insurance Claim Advice?

Why Pay For Insurance Claim Advice?

I went on a little rant tonight.  After re-reading what I wrote in an email to a prospective client, I decided this might have some value to ya'll. So here goes. We've had a major ice storm roll through and there are tens of thousands of homes with water damage.  I've...

Restoration Capacity and CAT Events

Restoration Capacity and CAT Events

Insurance Repairs (Restoration) is a capacity business. What I mean is that, in order to thrive one must be able to increase capacity quickly when demand increases dramatically. Major weather events like hurricanes, tornadoes and SEVEN FEET OF SNOW tend to quickly...

Uninvited

Uninvited

Uninvited I was recently asked to speak at a regional claims conference.  Two days later, I was uninvited. The reason? I’m have an adjuster’s license. At first I wasn’t really bothered by it.  I’m a busy guy. I wasn’t overly excited about paying for a plane ticket,...

Ultimate Xactimate Opening Statement

Ultimate Xactimate Opening Statement

The Xactimate Opening Statement is one of the most overlooked and under-utilized tools in the Restoration estimator's tool box. Buy it now here: https://gum.co/XactimateOS The opening statement is your first best opportunity to introduce your client to the claims...

Adjusters Are NOT Responsible

Adjusters Are NOT Responsible

Adjusters are not responsible for the final work product.They never have been.Here is an excerpt from a recent Clarity.fm call I had with a client.  The adjuster with Mercury insurance underbid his repairs by at least $10,000.  Mercury insurance also made him move...