Blog
CONTRACTORS: Get Paid in FULL
You did the job. You hired the guys. You put in the sweat and tears. Now the insurance company wants to cut you a deal. Wait a second. A deal for who? Don’t back down. The insurance companies are all bark. If you stand your ground, they will be forced to pay you in...
Put Me In, Coach!
It's a common dilemma. You had a flood in your house. The insurance company offers $10,000 to fix it. You can't find a contractor to do the work for under $40,000. You may feel this is unfair. It certainly is. This is also by design. The insurance company makes more...
What’s the Real Cost of Training?
Will the person still be here next month? I want you to think about the real cost of training a water tech. Has it really sunk in? I’ve had years of experience with water damage. I’ve trained a lot of water techs. I’ve had a lot of workers quit. When that happens,...
Restoration Tech Tips: Pro2 VS Ricoh Theta V
https://www.youtube.com/watch?v=7kuaONotl9o What is happening interwebs? Andy McCabe of Claims Delegates. I recently got a question on my YouTube feed. I thought I'd answer it right here. The other day I did a Matterport scan of a property and there was a couple...
The Cost incurred method: get paid
Managed Repair Programs versus Google Adwords – FNOL costs
The TPA Trade-off: First Notice of Loss (FNOL) [In order to remain strong and viable into the next version of the restoration industry, contractors must change their mindsets and approach to the market. The RESTORATION2.0 Movement advocates changes to six main areas...
Why Pay For Insurance Claim Advice?
I went on a little rant tonight. After re-reading what I wrote in an email to a prospective client, I decided this might have some value to ya'll. So here goes. We've had a major ice storm roll through and there are tens of thousands of homes with water damage. I've...
Restoration Capacity and CAT Events
Insurance Repairs (Restoration) is a capacity business. What I mean is that, in order to thrive one must be able to increase capacity quickly when demand increases dramatically. Major weather events like hurricanes, tornadoes and SEVEN FEET OF SNOW tend to quickly...
Uninvited
Uninvited I was recently asked to speak at a regional claims conference. Two days later, I was uninvited. The reason? I’m have an adjuster’s license. At first I wasn’t really bothered by it. I’m a busy guy. I wasn’t overly excited about paying for a plane ticket,...
Ultimate Xactimate Opening Statement
The Xactimate Opening Statement is one of the most overlooked and under-utilized tools in the Restoration estimator's tool box. Buy it now here: https://gum.co/XactimateOS The opening statement is your first best opportunity to introduce your client to the claims...