Blog
Scoping for Xactimate
Every loss scope has three main components: plenty of photos, a legible sketch and a detailed room-by-room scope. Today we’re going to talk about room scoping.First, some history.I’ve been “writing” insurance scopes for nearly 20 years. For the first few years,...
Ten Thousand Percent Return
When was the last time you received a 10,000% return on an investment? Sounds unreal doesn’t it? Did you know that is exactly what you get when you let Claims Delegates write your Xactimate estimates? Go ahead and do the math: a ONE PERCENT fee means that for every...
Who Controls Your Xactimate Estimates?
Does the IRS do your taxes?No? Of course not.Then why do we feel compelled to let the insurance company settle our claims?I've talked about this a lot before, so I'll try not to repeat myself here. I just wanted to put something out that was on my mind.Xactimate is a...
How NOT to Take Pictures for Xactimate Scopes
Excuse Me, Your Meter is Showing Alright ladies and gentlemen, it’s time for some brutal honesty. You take crappy pictures. There, I said it. And I won’t apologize. The pictures you are taking are driving us nuts. We’re your estimators and your adjusters. We know...
Xactimate is NOT a Sales Tool
Insurance claims do not require multiple bids. If you find yourself in a situation with multiple bid/estimates, run away. No one wins when you sell based on price. A "client" who is getting more than one Xactimate estimate from more than one restoration contractor,...
Mitigation Moneyball: Water Techs and the $1,000 Hour
We all know that water damage mitigation (emergency services) provide the highest levels of profit margins of all our activities as restoration contractors. That's why the most successful franchises started as (and most stayed) water damage service providers. As the...
The Insurance Claim Process for Homeowners
What Does an Insurance Claim Feel Like?This post is an excerpt from an email I received from a client. The city they live in experienced a sewer system failure and flooded their finished basement with sewer and storm water.State Farm denied coverageTheir own...
Restoration Marketing in a Crowded Marketplace
Breaking Through: Marketing in a Crowded MarketplaceI recently had the pleasure of interviewing Richard Braun of 1800-RESTORE on my podcast: The Claim Clinic. He was kind enough to put together this article for us all to share. I hope you like it!If you'd like to...
How To Get Insurance Work WITHOUT TPA Insurance Programs
I recently received a question via email from a subscriber that hit on a topic that's close to my heart. Since I've answered this question several times over the past year, in several ways, I thought I'd finally make a blog post about it. Here goes: If an independent...
Direct Assignment Transfer via XactAnalysis – Yep, you can do that.
Have you ever wished you could just re-assign your Xactimate estimates to someone else to write for you? You know, like the way the big TPA firms do? If only there was a way that, when an assignment hits your “Inbox” via XactAnalysis, you could simply re-assign it to...