Professional Xactimate Estimates

Our MISSION is to open the Insurance Repair Industry to EVERYONE.

Our system allows anyone to quickly Scope and Document projects for our staff of professional Xactimate estimators.


Your Xactimate estimate in 24hrs!


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Clear Claims Advice and

Professional Xactimate Estimates

Claims Delegates is your resource, advocate, and knowledge center on the front line of the insurance claims process. We support contractors, homeowners, and property managers, giving our clients insider knowledge, management, and estimating services so they can make the most out of the claims and restoration process.

Just Need Some Quick Advice?

Schedule a Phone Consult

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Adjusters Are NOT Responsible

Adjusters are not responsible for the final work product.They never have been.Here is an excerpt from a recent call I had with a client.  The adjuster with Mercury insurance underbid his repairs by at least $10,000.  Mercury insurance also made him move...
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Organizational Culture Determines Organizational Success

“We are creating an industry which is creating jobs that are less and less appealing to the potential employees in the job market.” ~Thomas Underbrink Last month I had the pleasure of attending the Oregon Casualty Adjusters Association annual symposium.  It had...
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Why You Should ALWAYS Bill Your Client FIRST

Bill Your Client It sounds simple, elementary even.  What business expects to get paid without billing their client?Restoration guys, that’s who.I had a conversation with a client of mine yesterday regarding a couple outstanding mitigation invoices.  He asked if I...
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NEVER Ask Your Adjuster For Permission on Your Claim

Adjusters aren't in a position to determine scope.Too many times, I've seen insureds give away their negotiating leverage by asking their insurance adjuster for permission.Adjusters aren't in a position to determine scope.  They aren't in a position to determine...
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How To Get Xactimate Estimates Written by Claims Delegates

"How does it work?"I recently received an email from a new client asking how Claims Delegates "worked".  She asked several really great questions, and I thought I'd answer them for ya'll.In reality I'm being lazy, because these are actually very common questions that...
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What is Depreciation and Why Should I Care?

I thought I'd record a short video to share my take on depreciation.I had several hours of driving to do and decided to at least get some thoughts out there.Depreciation, in short, is the difference between ACV and RCV of your property - whether that be your house,...
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The Claim Clinic gets some Social Media Advice

Get started TODAY!Receive your Xactimate estimate TOMORROW!
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State Farm Rejected Mold Claim

Claim Doctor Q&A: State Far Denies Mold ClaimOften I get questions about denied claims. Too often it is too late for me to provide any meaningful assistance.  The moral of this Q&A is: Don't delay in getting professional help.  The longer you wait, the worse...
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Scoping for Xactimate

Every loss scope has three main components: plenty of photos, a legible sketch and a detailed room-by-room scope.  Today we’re going to talk about room scoping.First, some history.I’ve been “writing” insurance scopes for nearly 20 years.  For the first few years,...
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Ten Thousand Percent Return

When was the last time you received a 10,000% return on an investment?  Sounds unreal doesn’t it?Did you know that is exactly what you get when you let Claims Delegates write your Xactimate estimates?  Go ahead and do the math: a ONE PERCENT fee means that for every...
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Vast Knowledge and Experience

Andy's vast knowledge and experience in the industry has proven to be a very valuable resource. For homeowners, not knowing what to expect or how the process works, experiencing a loss can be a very stressful and sometimes overwhelming experience. It helps to have someone like Andy in your corner. For contractors, Andy's attention to detail and experience in estimating and defining a scope saves you time, allowing you to focus more on the task at hand, resulting in a successful job and a happy customer.

Courtesy-Logo-Small  Courtesy Restoration Inc.

Vancouver, WA

Someone on My Side

Andy was incredibly helpful and professional when I needed someone on "my side" while trying to navigate an insurance claim. I can't thank you enough for your advice and support!

DSCN3289Julia T., Homeowner

San Fransisco, CA

My Sincere Thanks to Claims Delegates

After a fire in my home I had a very difficult time getting an honest replacement cost estimate from the insurance company’s restoration contractor and got little relief from an appraisal panel. Sending the estimate and the award to Claims Delegates they analyzed them and found estimate was indeed underwritten and the award was intentionally altered when the appraisers zeroed out materials. My sincere thanks to Claims Delegates, they have given me a fighting chance to win my lawsuit.

KitchenAppliancesDaniel R. Jenkins

Homeowner & General Contractor

Las Angeles, CA

Excellent Work

Andy, I wanted to take a minute to write you a note to thank you for your excellent work on the Gillette loss. Your professionalism and value was exactly what I have come to expect. In fact, I calculated it, and for less than $200 for your services, you earned us an additional $1200 in items I would not have even known to ask for. Both the client and I are thankful that you are on our team. I also appreciate your work with the adjuster on my behalf, it really freed me up to provide better service for my clients. I am looking forward to working with you on our next loss!

PureSpaceLogoMatt Ballou, PureSpace

Portland, OR