Blog
Who Controls Your Xactimate Estimates?
Does the IRS do your taxes?No? Of course not.Then why do we feel compelled to let the insurance company settle our claims?I've talked about this a lot before, so I'll try not to repeat myself here. I just wanted to put something out that was on my mind.Xactimate is a...
The Insurance Claim Process for Homeowners
What Does an Insurance Claim Feel Like?This post is an excerpt from an email I received from a client. The city they live in experienced a sewer system failure and flooded their finished basement with sewer and storm water.State Farm denied coverageTheir own...
Does Home Insurance Cover a House Fire?
“Sure, sure. I have insurance. You’re totally covered.”I was young and naive. My eager landlord was young and naive. Hear this: You are not covered.I moved into a condo in Northwest Portland, Oregon. It was a step above the apartment I was living in before. The last...
Adjusters act as if it’s their money.
It’s Not Their Money But you wouldn’t know it by the way they act. I’m talking about insurance adjusters of course. And the way that it seems that every claim is being paid out of their own personal bank account. It wasn’t always like this, but longer I’m in the...
So you’re handling your own insurance claim? Really?
These last couple weeks, I've noticed a subtle theme in some of the people I’m speaking with. It has been bothering me enough, and putting these people in bad enough positions, that I've decided to write about it in the hopes that others will learn a better way. What...
When good trees go bad.
Neighbor’s Tree, Your House. It’s that time of year again here in the Northwest. The weather is turning and the wipers need replacing. And, with the last storm system that blew through, a lot more than the leaves are falling. As I was driving into work I saw several...